Terms and Conditions of Sale

These Terms and Conditions of Sale (hereinafter, "Terms and Conditions") apply to your purchases on www.handelsonct.com .and the contract you enter into with Handelson Technologies Co., Ltd., a company incorporated in Sweden.

Please read the Terms and Conditions carefully so that you are aware of your rights and obligations. You can save or print these Terms and Conditions for your future reference. Handelson shall also save the text of the entire contract and make it available to you upon your request.

Thank you for using Handelson device. We will provide our device with comprehensive warranty services in accordance with applicable national laws and regulations. In case of any conflict between the following policies and the National Policies, or Commissions, the national policies shall prevail.

1. Applicability

These Terms apply to all offers, contracts, and deliveries by Handelson on the website www.handelsonct.com and all relevant subdomains ("Handelson Store") unless otherwise agreed.

These Terms do not apply to other offers, contracts and products purchased in a Handelson store (Handelson owned or operated by an authorised retailer). Please check the terms for the store you visit.

2.Products

The images or photographs of the products shown on our Website are for illustrations only. Colour may differ depending on the pixel quality and etc. We work our very best to make sure the colours, sizes and details are displayed accurately but errors may occur. It is uncontrollable for our consumers who may view the Products slightly different due to external factors and for that matter, the Products you receive may vary slightly from those advertised.

3.Orders for Products

Before submitting your order, please ensure you have checked the Products you selected are correct.

After placing an order, you will receive an email from us. The email will contain order confirmation of the Products and order reference number. Please note that the Order Confirmation is not equivalent to order being processed. The final confirmation will be a Dispatch Notification email from us.

We will endeavour to notify you as soon as possible when there is an error on your order. This includes but not limited to out of stock, price variation, payment issue etc.

4. Prices and Payment

4.1. Handelson's sales prices are listed in the Handelson Online Store and include all duties, fees, and other charges applied upon sales by Handelson including VAT (if applicable).

4.2. All prices and information in the Handelson Online Store are intended to be accurate and complete; however, in certain situations pricing and other errors may occur. You shall have no right to rely upon a price that is obviously or materially lower than the prevailing retail price for that product or service. In the event that Handelson's published price for a product or service is obviously or materially lower than the prevailing retail price due to Handelson's pricing error, we have no obligation to sell at that price and shall be entitled to cancel the contract with you before shipment and delivery. Furthermore, if the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.

4.3. Unless otherwise stipulated in the Handelson Online Store and in the order process, Handelson's delivery and administration charges are included in the final price payable for the products. Any charges or fees that will be added to the product price will be visible to you during the order process and before you place the order. For more information, refer to Handelson's Delivery Policy.

4.4. Payment shall be made by any payment methods offered in the Handelson Online Store. Any refunds to you will be made to the same card or through the same payment method you used when making the original payment.

5. The Contract

5.1. Contracts will only be entered into through the Handelson Online Store and following your acceptance of these Terms and Conditions.

5.2. By clicking the purchase button you are placing a binding order for the products and services in your shopping basket (the “Offer”). Shortly after we have received your order, we will email you an order confirmation. The order confirmation email does not signify Handelson's acceptance of your order as it simply confirms that we have received your order. Once we have processed your order and prepared it for shipping, we will send you an email stating that we have accepted your order, which will include the shipment details (the "Acceptance"). Before you receive Handelson's Acceptance, you have the right to cancel your Offer. Circumstances where your order might not receive Acceptance by Handelson include situations where: the product is out of stock; we are unable authorize your payment; due to unexpected limits on our resources which we could not reasonably plan for; or we have identified an error in the price or description of the product.

5.3. Your contract with Handelson will solely be concluded in the English language.

5.4. You need to be at least 18 years old to place orders in the Handelson Online Store.

5.5. Title: You do not own a device which is goods until we have received full payment.

5.6. Each order must be paid for in advance of delivery by any payment methods offered in the Handelson Online Store. Products will only be shipped after Handelson verification of your payment.

5.7. You are solely liable for payment of any fees charged by your bank, card issuing company or other provider of your selected payment option.

6. Delivery

6.1. Your order and contract will be processed and performed when we have received your payment. We are not obliged to ship any products before we have received the full payment for the product.

6.2. We may refuse single orders for multiple products with different delivery periods or different delivery addresses.

6.3. If it is not possible for Handelson to ship the products within the delivery period mentioned in the Handelson Online Store or order confirmation, we will inform you thereof and allow you to terminate the contract, in which case any payment made to Handelson will be reimbursed. Your other rights and remedies under consumer law remain unaffected.

6.4. Please also see our Delivery Policy for more details.

7.Right to Cancel

7.1. As a consumer, you have the right to cancel your contract within fourteen (14) days without giving any reason. The cancellation period is fourteen (14) days from:

.in the case of a sale contract for a good: the date on which you, or a third party named by you who is not the carrier, have or has taken possession of the goods;

.in the case of a contract for multiple goods which you have ordered as part of a single order and are delivered separately: the date on which you, or a third party named by you who is not the carrier, have or has taken possession of the last goods;

.in the case of a contract for the supply of a good in multiple parts or pieces: the date on which you, or a third party named by you who is not the carrier, have or has taken possession of the last partial shipment or part;

.in the case of a contract for the regular delivery of goods for a fixed period: the date on which you, or a third party named by you who is not the carrier, have or has taken possession of the goods for the first time;

.in the case of a service contract or a contract for the supply of digital content that is not delivered on a physical data medium: the date of conclusion of the contract.

.You may exercise your right to cancel by making a clear statement (e.g. a letter sent by post or e-mail) regarding your decision to cancel your contract using the following contact details:handelsonsupport@handelsonct.com

.In order to exercise your right to cancel in time, it is sufficient that you send the notice of your decision to cancel before the expiration of the cancellation period.

.Where the last day of a period expressed otherwise than in hours is a public holiday, Sunday or Saturday, the period shall end with the expiry of the last hour of the following working day.

.You may also use the Cancellation Form (please download here), if you prefer, but its use is not mandatory.

7.2. Consequences of Cancellation

In the event that you cancel your contract, we will immediately refund all payments we have received from you, including delivery charges (except for additional costs arising from your selection of a different delivery method that is more expensive than the standard delivery offered by Handelson) no later than fourteen (14) days after the date on which the notification of your cancellation of your contract has been received by Handelson. Refunds shall be issued to you using the same means as your original payment, unless otherwise agreed upon between you and Handelson. In no event will we charge you any fees for receiving this refund.

We may refuse to refund you until we have received the products back or until you have provided proof that you have returned the products, whichever is earlier.

You must return the products to Handelson immediately, and in any event not later than fourteen (14) days from the date on which you notify Handelson of your cancellation of your contract. You will only have to bear the direct costs of returning the goods, if any, in accordance with our Return Policy. The deadline is considered to have been met if you send the products before the expiration of the period of fourteen (14) days.

If you cannot return the products to Handelson in whole or in part, or there is a reduction in value of the goods due to your handling them in a way which would not be permitted in a shop, your refund (excluding delivery costs) may be reduced or you must compensate Handelson  for the reduction in value. You are responsible for any loss of value of the goods if this loss of value is due to excessive handling beyond what is necessary to establish the nature, characteristics, and functionality of the goods.

If you have requested that the services should commence during the cancellation period, you must pay us a reasonable amount corresponding to the proportion of the services already provided at the time you notify Handelson of your intent to exercise your right to cancel in respect of this contract in comparison with the total volume of services provided for in the contract.

7.3. Exclusion of the Right to Cancel

You do not have the right to cancel the following contracts:

Contracts for the supply of goods which are made to the consumer's specifications or are clearly personalised.

Contracts for the supply of goods if, due to their nature, they were inseparably mixed with other goods after the delivery.

Contracts for the supply of goods, which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

Contract for the supply of sealed computer software, which was unsealed after delivery.

7.4. Expiry of the Right to Cancel

Your right to cancel is subject to expiry in the following circumstances:

In the case of services, after they have been fully rendered, provided that you have previously expressly agreed and confirmed that it will lose its right to cancel once the services have been fully rendered. If the services have not been fully rendered and you have agreed that they will be rendered within fourteen (14) days of the conclusion of the services contract, then you will receive an amount proportional to the services already rendered until the date on which it has notified us of its intent to cancel from the service contract.

In the case of the supply of digital content which is not supplied on a tangible medium, if the performance, download or streaming has begun with your prior express consent, you acknowledge that you hereby lose your right to cancel.

To seek for more guidance, please refer to our Return Policy.

8.Warranty Policy

Handelson's voluntarily offers a limited warranty in respect of certain Handelson branded products and accessories. The applicable warranty terms and conditions can be reviewed at Warranty Policy and are also contained in your Handelson packaging box.

The Handelson's Warranty Policy is separate and in addition to the legal rights of consumers under applicable local country laws governing the sale of consumer goods and does not affect your legal rights in relation to faulty or misdescribed products.

9. Consumer Law Rights

If you are a consumer we are under a legal duty to supply products that are in conformity with this contract. If you wish to exercise your legal rights to reject products you must return them to us. We will pay the costs of postage or collection. For details on how to return products purchased in the Handelson's Online Store, please see our Return Policy. Nothing in these terms will affect your legal rights.

10. Force Majeure

Handelson is not responsible for delays outside its control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.

11. Complaints and Dispute Resolutions

11.1. If you have a complaint about the handling of the contract or the provision of Handelson's services in relation to your purchase of the products, you may contact Handelson through contact-us/ email if you need help when you return / replace your products.

Contact Details:

Should you have any questions, complaints or comments after reading these

General Terms and Conditions,please contact by Email:

handelsonsupport@handelsonct.com

Handelson Technologies Co. Ltd

These Terms and Conditions apply from [18 Oct 2023].